After 1 semester of attending this course on professional communications. I have realizes the many aspects of effective communications. They transcend mere verbal communication to those around me, but also encompass the written aspects, such as letters to superiors and subordinates, as well as the non-verbal cues when communicating. I also learnt about the many ways and types of letters that could be written in an organization depending on the occasion and the person that one was writing to. Through learning all these, my understanding of effective communications skills has been broadened and have realised the importance of effective communications as it is in almost every aspect of my everyday interaction with others.
I feel that this module has benefited me as i have become aware of the different aspects of effective communications and was also able to practice my communication skills through the many assignments, such as resume writing and job application letters, and the opportunities to engage in an interview setting.
The best opportunity and experience i have had in this module to practice effective communications is in the group work where we had to complete a project that included report writing and a presentation. This put my communication skills that i had learnt in theory to pratical use. I feel that I have understood the theory taught to me better through this experience. For example, I learnt in theory that when one was not clear in expressing yourself in writing, it would lead to misunderstanding when the reader did not understand you. This happened in my project group as when i did not clearly express myself in emails to my group members, it lead to alot of confusion and misunderstandings. I had to re-explain myself to clear up the misunderstanding, another practical opportunity that was valuable.
Reflection on Learning
16 years ago
